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Shipping Info
Oogie’s offers to its customers the option of free shipping of their purchases when selecting FedEx Ground Services within the USA. We also provide FedEx Standard Overnight and FedEx 2nd Day Air to meet your additional shipping needs. Please allow us a maximum of two business days for order processing.
Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate. Most orders are shipped within 24 hours of receipt. (Processing time does not include weekend days.) Orders placed on Saturday and Sunday will be processed on the following Monday. (Business days are Monday through Friday, excluding holidays.) Your credit card will be charged once you place your order. Delivery is not available to P.O. Boxes and FPO/APO addresses. Sorry but at this time we do not ship out of the US.
Return Policy
If you are unhappy with any item(s) you receive, you may return the item(s) as long as it is in its original, unopened condition within 15 days of the delivery date for a full refund of the purchase price. There are no exchanges or refunds on any items that have been used or don't have their original packaging. Please note that the shipping fee is non refundable unless it is our error in shipping. A fifty percent Restocking fee will apply on non-defective returns (Sorry No Cash Refunds).
Return Instructions
If you wish to return an item purchased on Oogiesnacks.com, please follow the steps below.
1. Submit the original invoice in return package. Be sure you retain a copy of the invoice for your records.
2. Returns should be addressed to:
Oogie’s Snacks LLC
2785 North Speer Blvd; Ste 250
Denver, CO 80211
3. For your protection and to ensure prompt delivery, we recommend that you send your return via FedEx or Parcel Post. Be aware that return shipping fees are not refundable.
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